How Customers Find Your Business Using Local SEO

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Imagine you’re planning a dinner and want to find a great local restaurant. What do you do? Most likely, you’ll grab your phone or laptop and start searching online. This is where Local Search Engine Optimization (SEO) comes into play for businesses.

Local SEO is the practice of optimizing your online presence to attract more business from relevant local searches. These searches take place on Google and other search engines. It’s crucial because it helps your business show up in the right places, at the right time, when customers are looking for services you offer.

Key Metrics Explained

Platform & Device Usage:

Platforms are where your customers search online, such as through Google Search of on Google Maps.

Devices refer to what your customers use to search, like smartphones, tablets, or desktop computers.

Understanding these is important because customer behavior varies across different platforms and devices. For instance, someone using a smartphone might be looking for quick information like your business hours or phone number, while desktop users might spend more time browsing through detailed service descriptions. 

Simple Steps to Improve Visibility 

Optimize for Mobile and Desktop:

Mobile-Friendly Website: Ensure your website works well on mobile devices. It should load quickly, display correctly on smaller screens, and have easily clickable links.

Desktop Experience: Make sure your website is also appealing and easy to navigate on a desktop. A good desktop experience encourages deeper engagement, like reading longer content or browsing through your services.

Accurate Business Listings:

Google My Business: This is a crucial tool. Make sure your business is listed and that the information is accurate and up-to-date, including your address, phone number, and hours of operation.

Consistency Across Platforms: Your business information should be consistent across all platforms and directories. This includes social media, local directories, and mapping services like Google Maps.


Local SEO is about being found by the right people — potential customers — at the moment they need your services. By understanding and optimizing how your business appears across different platforms and devices, you can significantly improve how easily customers can find you.

Remember, being easily found online can make all the difference in growing your business. Consider how customers are finding your business and the role Local SEO plays in this journey.

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